crisis management

Saturday mornings are hectic.A plethora of jobs tend to crop up & amidst getting sleepy reluctant kids ready for morning school and preparing to appease the Shani devata*, a mad rush ensues.

One such Saturday morning lead to an additional lesson learnt unknowingly. After managing to drop the kids to school on time we were speeding away to buy the puja **items , when at an unmanned traffic crossing we were forced to stop for a bunch of school children crossing over. A couple of them were undecided on our next action, they gauged that we may be tempted to disregard their safety and continue our flight instead of providing them a safe passage. Their reactions to this were very different - one was holding out a pacifying hand, signalling us to allow them to cross while the other, a short tempered one decided to bad mouth us and give us a few quelling looks .

So ... whats the lesson ....

inculcate good manners in kids ?

better traffic sense ?

better time management by us ? .......

None of the above !

This situation made me reflect on crisis management .

The way an ordinary person may react at work or anywhere to an impending crisis. The more settled and mature person will respond to a tense and threatening situation very calmly, in a well thought out manner. The response to any problem will be planned and moulded to give a certain direction to the crisis and its perpetrators.

Conversely, an immature individual will resort to an unplanned, aggressive uncalled for tirade against the situation as well as the person whom he thinks is the perpetrator.

And what of the perpetrators ? Our reaction , as the ones who had brought on the crisis at hand was to follow the mature child's gestures - to stop and wait for them to cross over , whereas the other aggressive child had a close miss from our resultant reaction - to teach him a manner or two with appropriate chastisement.

The lesson hence learnt by us was how to react against any perceived or impending catastrophe - if we deal with life's problems in a calm and well thought out manner ,to channelise proper resources appropriately, anything can be solved , and if the reactions are immature , it leads to further complications thus disrupting our life.

* a Hindu deity

** prayer

keeping the faith

hey everybody, guess i m a late starter, maybe bloggings over and twitterings begun but let me stick to my good olde blog and share a few thoughts with you !

on going thru current affairs - the hottest one turned out to be the ' Tiger woods story ' or is it the 'Tiger Series' ????

A lot has been said and written about it maybe this is not about him or his wife, its about the breach of trust and the subsequent pain / pressures felt by the parties involved. Life situations where a lesson can be learnt to follow a code of conduct.

Faith and trust as i see them are - faith is a situation where an individual is blindly given charge of a life/and trust is having faith that the individual to whom we are handing over our past ,present and future shall take full care of it.

Its therefore boils down to this that faith and trust are two sides of the same coin. They are reposed in every life situation be it a commercial or a personal one . Now what happens when a person is blindly trusted ? mostly a very human trait is to fail the total trust at some time during the sojourn of life. when this occurs the lives of both the trustee and the trusted are shattered.

the ensuing period which follows this breach of trust is absolutely indescribable. the trespassed person fails to come out of this negative experience unscathed and continues to question the trespass and the trespasser. there are no satisfactory answers to these questions as the mind is unable to trust or have faith again. its just a lose lose situation!

how then can faith be restored ? it can be done if the trespasser is truly repentant and willing to go through the most gruelling fire tests for a prolonged period. the aggrieved party will try to test and retest the newly struck bond and will be prepared to take flight if a slightest tug is felt in the relationship.

the entire onus of keeping the relationship alive hence falls onto the shoulders of a person who did not come up to the mark earlier !!! they will need to be very open sincere, always willing to be torn apart, examined and cross examined as well as patiently loving. then only can this relationship survive and only then can it take strength to eventually reach a higher level of faith and trust - never to be violated again.